﻿<%@ Page Title="" Language="C#" MasterPageFile="~/common/AfterLogin.master" AutoEventWireup="true" CodeFile="insurance_claim.aspx.cs" Inherits="product_insurance_user_insurance_claim" %>
<%------------------------ Jifen create 2013.06.05 -------------------------%>



<asp:Content ID="Content3" ContentPlaceHolderID="leftMenu" Runat="Server">
    <ul>
        
                     <li>
                   <a href="<%= Page.ResolveUrl("~/product/insurance/user/insurance_statement.aspx")%>">Plan Statement</a></li>
                   <li><a href="<%= Page.ResolveUrl("~/product/insurance/user/insurance_certificate.aspx")%>">Plan Certificate</a></li>
                   <li><a href="<%= Page.ResolveUrl("~/product/insurance/user/insurance_terminate.aspx")%>">Terminate / Renew</a></li>
                   <li><a href="<%= Page.ResolveUrl("~/product/insurance/user/insurance_claim.aspx")%>">Claim Instructions</a></li>
                    <li><a href="<%= Page.ResolveUrl("~/product/insurance/insurance_hospital.aspx")%>">Plan Details</a></li>
                   <li><a href="<%= Page.ResolveUrl("~/product/insurance/user/insurance_apply_hospital.aspx")%>">Apply For Hospitalisation Plan</a></li>
                   <li><a href="<%= Page.ResolveUrl("~/product/insurance/user/insurance_apply_accident.aspx")%>">Apply For Personal Accident Plan</a></li>
    </ul>

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<asp:Content ID="Content4" ContentPlaceHolderID="content" Runat="Server">
    <p>
    </p>
    <p>
        <span style="font-size:22px;color:#488AC7">Simple step-by-step procedure when making a claim...</span><br /> 
   </p>
   <br /> <br /> 
   
    <div id="tabs">
	<ul>
		<li><a href="#tabs-1">Health Claim Procedure</a></li>
		<li><a href="#tabs-2">Accident Claim Procedure</a></li>
		<li><a href="#tabs-3">Claim Forms</a></li>
        
        
	</ul>
    <div id="tabs-1">
    
             <span style="font-size: 18px; color: #F52887">Step 1: Complete the claim form</span>
                 <p>
                      Complete the appropriate claim form (as available
                     in the Claim Forms tab) . All details with respect to member’s ID card/passport
                     number, policy/membership numbers, name of policyholder, etc. should be duly filled.
                     
                 </p>
                 <span style="font-size: 18px; color: #F52887">Step 2: Obtain original documents, medical reports & invoices</span>
                 <p>
                     Based on the claims made, in case of hospitalization or medical related claims,
                     please submit all original medical receipts together with invoices/bills, original
                     or photocopies medical report (issued by the attending registered physician), and
                     appropriate documents.</p>
                     <p> For admission to Government/Restructured Hospitals (Alexandra,
                     Changi, KK Women’s & Children, National Univerisity, Singapore General Hospital
                     and Tan Tock Seng), this includes:</p>
                 <ul class="claim_documents_1">
                     <li>A copy of the Inpatient Discharge Summary given to patient upon discharge. </li>
                     <li>A copy of the Day Surgery Authorization Form signed by the patient before surgery.
                     </li>
                     <li>A copy of the Referral Letter from a General Practitioner, if any.</li>
                     <li>The original final Summary Bill and original detailed final Hospital Bill.</li>
                     <li>Original Outpatient Bills/Receipts for any Pre-Hospitalisation / Pre-Surgery and
                         Post-Hospitalisation follow-up bills for expenses incurred. </li>
                 </ul>
                 <p></p>
                 <p>
                     For admission to a Private Hospital (EastShore - now known as Parkway East, Gleneagles,
                     Mount Alvernia, Mount Elizabeth, Raffles, Thomson Medical Centre and Day Surgery
                     Centres/Clinic), this includes:
                 </p>
                 <ul class="claim_documents_2">
                     <li>Medical Certification of Treatment to be completed by the attending physician/surgeon.
                     </li>
                     <li>A copy of Referral Letter from a General Practitioner, if any. </li>
                     <li>The original final Summary Bill and original detailed final Hospital bill.</li>
                     <li>The original final Summary Bill and original detailed final Hospital Bill.</li>
                 </ul>
                 <p></p>
                 <span style="font-size: 18px; color: #F52887">Step 3: Submit required documents along
                     with the claim form</span>
                 <p>
                     Please submit the completed Reinbersement Claim Form (in-patient) together with the supporting documents for processing.<br /><br />
                    
                 </p>

    </div>

        <div id="tabs-2">
            <span style="font-size: 18px; color: #F52887">Step 1: Complete the claim form</span>
            <p>
                Complete the appropriate claim form (as available in the Claim Forms tab) . All
                details with respect to member’s ID card/passport number, policy/membership numbers,
                name of policyholder, etc. should be duly filled.
            </p>
            <span style="font-size: 18px; color: #F52887">Step 2: Obtain original documents, medical
                reports & invoices</span>
           <p></p>
            <span style="font-size:18px;color:#488AC7">Death</span>
            <ul class="claim_documents_3">
                <li>Duly Completed Personal Accident Claim Form</li>
                <li>A copy of the Death Certificate</li>
                <li>Autopsy Report, Coroner’s Report, etc.</li>
                <li>Letter of Administration</li>
            </ul>
            <p>
            </p>
            <span style="font-size:18px;color:#488AC7">Permanent Disablement and Medical Expenses</span>
            <ul class="claim_documents_4">
                <li>A copy of the Death Certificate</li>
                <li>Medical Report from attending doctor</li>
                <li>Original Medical Bills</li>
            </ul>
           <p></p>
            <span style="font-size: 18px; color: #F52887">Step 3: Submit required documents along
                with the claim form</span>
            <p>
                Please submit the completed Personal Accident Claim Form together with the supporting documents for processing.<br /><br />
                Health Insurance Department<br />
                50 Power Street<br />
                #30-15 Power Tower<br />
                Singapore 049050
            </p>
        </div>

        <div id="tabs-3">
        <a href="Reimbursement claim form.pdf" style="color:#8258FA";>Download Reimbursement Claim Form </a><br /><br />
        <a href="Personal Accident Claim Form.pdf" style="color:#8258FA";>Download Personal Accident Form </a><br /><br />
        </div>


    </div>
    
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